Go beyond sales force automation (SFA) with Dynamics 365 for Sales to better understand customer needs, engage more effectively, and win more deals.
Turn relationships into revenue
Your sales transformation starts here
Get a better view into your customers and opportunities
Enable smarter selling with embedded insights
Show the next best step
Provide your sellers with contextual, embedded insights from Dynamics 365 for Sales that reveal the next best step to move each customer relationship forward.
Optimize email engagement
Show sellers when and how customers interact with their emails, so they can be more proactive and responsive in their communications.
Tailor insights for your specific needs
Include your organization’s custom insights as part of action cards embedded within the application.
Empower sellers to build relationships with authentic and personal engagement
Connect data and processes to enable relationship selling
Unify relationship data and processes with integration between LinkedIn Sales Navigator and Dynamics 365 for Sales, so sellers have the insights they need to build trust and easily manage relationships at scale.
Get a clear view of the organizational structure
With interactive org charts, keep track of your accounts’ contacts and understand the relationships among contacts to identify potential stakeholders and influencers.
Enable your sales team to collaborate and personalize sales documents with embedded Office 365 tools that fit the way they work.
Boost seller productivity with seamless tools
Provide intelligent guidance
Increase user adoption and minimize training with rich, context-sensitive help and an intelligent, event-driven sales process that guides sellers to optimal outcomes.
Simplify sales execution
Accelerate deals with an end-to-end, immersive experience for opportunity management. Increase seller productivity with familiar tools like Excel and Outlook that work seamlessly with Dynamics 365 for Sales features.
Sell anytime, anywhere
Support work on the go, even when there’s no connectivity, with modern mobile applications that provide contextual news, social data, and task flows that increase usability.
Connect with your partners
Recruit, onboard, and strengthen your partner channel through deeper enablement and activation. Give partners a quick view of interactions across opportunities, cases, and other relevant information.
Accelerate sales performance
Shorten ramp-up time
Ease onboarding for new sellers. Align sales behavior with best practices and interactive help and documentation features from Dynamics 365 for Sales.
Increase sales effectiveness
Hit your numbers by setting goals, monitoring results, and providing timely feedback and coaching. Investigate deviations from plan and take corrective action using real-time analytic dashboards.
Gain visibility and insights
Go from data to insights in Dynamics 365 for Sales with real-time dashboards that have interactive, drill-down capabilities and natural language queries.
Energize your sellers with fun and exciting team-based sales contests. Improve sales performance and hold everyone accountable with a unique gamification solution that makes results highly visible.
Innovate with solutions built to evolve
Accelerate time-to-market and adapt the application to your needs with no-code visual editors and tools that make it easy to build and deploy web and mobile applications.
Extend and connect
Automate processes across Dynamics 365 applications and partner systems for a unified experience.
Invest with confidence
Rely on the Microsoft cloud platform to reduce the cost and complexity of operating a global infrastructure, and trust state-of-the-art Microsoft datacenters to safeguard your data.
Transform your customer interactions with deep insights provided by embedded intelligence of Dynamics 365 for Sales that guides your teams to the right business outcomes.
Why Dynamics 365 for Sales
Role-based solutions built to deliver personal customer engagement
Familiar tools in the context of your sales processes
Built-in intelligence to proactively guide to optimal outcomes
Grow, evolve and transform with modern, extensible platform