Dynamics 365: Cloud Computing Business Intelligence
Smarter Business. Intelligent Business. Dynamic Business.
What is Dynamics365 for Sales?
Paperwork, forms, and information and exchange and access can often add up to an enormous amount of work. And time. And missed opportunities. You need your salespersons doing what they do best: engaging customers and reeling them in.
Dynamics 365 for Sales is an integrated, cloud computing business intelligence solution that connects the members your sales team to central offices, each other, and the information they need on both customers and competition. On the office or on the road, Dynamics 365 lets you manage, share, and use important customer information in order to help your business turn leads into closed deals with accuracy and efficiency.
Your Sales Team will have access to any and all information and forms they need to do their job, regardless of location or urgency. A better-informed, better-communicated sales team will always generate more business.
- Efficiently manage important customer and competition information to gain the advantage in the field.
- Reduce paperwork and red tape.
- Get your sales team to feel more independent and confident.
- Easily manage scheduling and appointments. Employ seamless communication between headquarters and field agents.
For Field Service
What is Dynamics365 for Field Service?
Dynamics365 revolutionizes the way your business can handle everyday service calls, turning them into great opportunities to gain strategic business advantages.
For businesses that have to dispatch technicians and provide field service and maintenance to their customers, Dynamics365 answers a lot of questions.
Dynamics’ cloud computing business intelligence completely maximizes your scheduling capabilities, letting you improve resource management and employee workloads. This way, you can create more efficient schedules and fit more service appointments in a workday.
Dynamics365 lets you arm your technicians’ devices with native apps created by and for your business. The software keeps every part of your business communicated with each other, real time, giving you the capacity to provide predictive maintenance. Keep your clients happy and your waiting lists nonexistent.
Dynamics365 for Field Service quite simply lets you make the most of your business hours. Time is money, isn’t it?
For Customer Service
What is Dynamics365 for Customer Service?
At the end of the day, customer service is your source of retention. A company who can’t keep its customers happy doesn’t have a favorable future.
In this day and age, your customers expect nothing but the best available service. With Dynamics365, you can do even better.
Dynamics365 for Customer Service lets you provide seamless, personalized service to all of your clients through its efficient management of information. Your agents can get the information they need to help your customers instantly, through any channel necessary. Information is mobile, communication is cloud-based, and your ability to provide unparalleled service becomes a reality.
As if the previous weren’t enough, Dynamics integrates your Customer Service into the smart business world. With real-time analytics tools and a cloud-based environment, Dynamics provides and adaptive engine that lets your business learn and change in accordance to your customer’s needs and experiences.
Create an evolving business for a rapidly evolving information world.
What is Dynamics365 for Marketing?
Microsoft brings together the Dynamics365 platform and the Adobe Marketing Cloud to provide your business with the ultimate link between your Sales and Marketing teams.
Like an expensive watch, your business needs to be a finely-tuned machine to survive in this fast-paced, hi-tech business age. The more seamlessly connected the different parts of your company are, the more efficient your overall performance and output will be.
Dynamics 365 ensures your marketing team is on par with the information your Sales Team and Service Team is getting from customers. Through this integrated knowledge, your company can make focused and better-targeted efforts in marketing campaigns.
Learn what your customers want from your business and use Adobe’s Marketing Cloud to drive your image to a whole a new level.
What is Dynamics365 for Financials?
Managing your business’ money can be a tedious task. Finance’s job is to keep a tight leash and make sure company funds are properly spent. Meanwhile, everyone else needs company funds to do their job and are often running on the clock.
Dynamics 365 for Financials is a groundbreaking tool that’ll make your Finance department’s job way simpler. It gives you the ability to connect your Sales, Service, Operations, and Finance teams, making sure no time, communication, or money is mismanaged. Dynamics for Financials takes routine (and often tedious) tasks such as processing payments, invoicing, ordering, and selling, and simplifies them tenfold. As everything can be managed through familiar software like Outlook, Word, and Excel, your departments can exchange necessary information easier and faster. With the added benefit of full mobility, it won’t matter who is on the road or at the desk; they can have the office right in their pocket.
Dynamics365 also gives your Finance Department the ability to get a bigger, better picture of how your business structure is functioning. They get detailed, accurate, and quickly accessible reports on sales, performance, orders, and inventory, letting them make better and smarter decisions about your business’ funds. As if that wasn’t enough, you can get calculated insight with predictive, intelligent business analytics. Your business’ financial decisions will be lead by facts, making each big call a more secure and better-informed decision.
Putting your enterprise in the cloud means it is adaptable and running on a smart business platform, without the need for internal IT. Create a more powerful business as your company starts to manage its finances more accurately and effectively.
Customize Your Dynamics Experience
Dynamics365 has two great tools that allow you to customize it in accordance to your business needs: PowerApps and Flow. As part of the same suite, Dynamics integrates seamlessly with Office365.
- Use of Dynamics 365 for:
- Sales, Services, Financials, Field Services or Project Services
Create task-specific mobile apps for any specific need
It's fast and easy to use (no code!), and lets you create what you need according to your business' demands. Build a time/expense app that can update CRM from a mobile device. Build apps from templates or scratch. Feel free. Go crazy.
A seamless workflow engine that has the capacity to work with all apps and third-party applications.
Flow is a cloud-based software tool that lets your employees create and automate workflows over multiple applications and services with no need for developer help. With this engine, automated workflows flow. Get it?