Microsoft Dynamics 365 AI

Empower people across your organization to discover predictive insights, take informed actions, and improve customer experiences leveraging the power of AI.

Get the most out of data

Harnesses the power of data across your organization for a unified view of your customers, products, and people.

Discover immediate, actionable insights

Make data-driven decisions based on out-of-the box, AI-powered intelligence that turns data into insights and insights into action.

Be ready for what’s next

Predict trends, uncover new opportunities, and scale as your business grows.

Explore Dynamics 365 AI offerings

Dynamics 365 Virtual Agent for Customer Service

Resolve customer issues quickly with intelligent, adaptable virtual agents.

Dynamics 365 Market Insights

Respond to trends faster with AI-driven social and web insights that help you win fans and build brand loyalty.

Dynamics 365 Fraud Protection

Help protect your e-commerce business—and your customers—against fraud and improve your shopping experiences.

Dynamics 365 Sales Insights

Increase sales and improve decision making with AI-powered insights fueled by customer data.

Dynamics 365 Customer Insights

Gain a 360-degree view of customers and discover insights that drive personalized customer experiences.

Dynamics 365 Customer Service Insights

Leverage AI-driven insights to make better decisions and proactively improve customer satisfaction with confidence.